Pub Rants

A Very Nice Literary Agent Indulges in Polite Rants About Queries, Writers, and the Publishing Industry

Your Moment Of Chutney

Status: It’s raining. Again!


What’s Playing on the XM or iPod right now? ROSANNA by Toto


Yesterday, Brian headed home to Denver with Chutney in tow. The poor man has had nothing but bad luck with air travel and yesterday was no exception. Brian and Chutney’s plane was delayed by almost 5 hours.


Security lines were also a mess. Over an hour to get back into the gate area if Brian exited the terminal. In short, the two of them were stuck between a rock and a hard place.


And here’s where Southwest Airlines gets my vote for best airline ever.


Although you can’t quite make out Chutney (as she’s behind that gray ladder), here is the shot Brian took of the cluster of southwest employees trying to get Chutney to go to the bathroom out on the tarmac before boarding the plane.

Needless to say, Chutney was too freaked out but kudos to the employees of Southwest for going the distance. They really tried!


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16 Responses

  1. sarah said:

    I love Southwest too. I was recently travelling solo with my two very small munchkins, and our pilot (pilot!) ran us across the airport to help us find our connecting flight.

  2. Petrea Burchard said:

    My first thought was, I hope Brian and Chutney weren’t separated for the entire five hours. But then you said Southwest, and I knew it wasn’t that bad. I believe the airline is employee-owned. Seems to make a difference.

  3. Kathleen Bittner Roth said:

    A few months ago I had to give up my 12 yr old westie after my husband passed away. That was sad enough, but I was stuck in Europe and my dog…my furr kid…was going to live in Texas with a friend. I sent Hamish on Lufthansa from Budapest via Frankfurt where he had to remain overnight. I chewed my nails to the quick. Then a surprise: I started getting emails. “We are taking good care of your baby. Another: He ate this much. Another: Your baby went potty. Another: Your baby gets regular walks and eats out of our hand, etc. I wept through each email. Kudos to Lufthansa as well!

  4. Joanne said:

    I became fixated on the word “rain”. What is that? I bet it’s fabulous – send some this way. Fly Southwest to Texas and fry, fry, fry. I enjoy your blog a lot and have been a steady reader. Thank you for pub advice and laughs.

  5. Bryce Daniels said:

    It could have been worse. At least
    Chutney avoided the TSA agents.

    I will agree with you. Southwest is one of the best airlines when it comes to customer service!

  6. ryan field said:

    As a pet owner, this is why I don’t fly anymore unless it’s absolutely necessary.

    But good for them for taking the time to care that much. (And good for Brian for watching and taking photos.)

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