STATUS: Not really liking how dark it gets so early.
What’s playing on the XM or iPod right now? LIGHT MY CANDLE from the Soundtrack RENT
Yesterday I highlighted the top 3 culprits regarding errors in royalty statements. So what happens if errors are found?
It’s pretty simple. We call our main contact in the royalties department. Since rarely an accounting period passes without some error being found on any one of the hundred + statements we receive, we talk to the royalty managers pretty often. First name basis actually.
We usually call first to discuss the errors and then follow up with an email so there is a paper trail. In all our instances, the royalties contact has corrected the errors promptly and regenerated the statements so we have correct ones for our files.
We make notes in the client’s royalties file so we can track past issues and be on the look-out for future issues (as sometimes it’s the same error that keeps reoccurring). Do I think the errors deliberate? For the big publishers, no. For some of the indie smaller publishers, it depends on the company.
Now there are definitely other things Publishers have done that haven’t been above board (as there have been lawsuits etc) that could impact royalty statements but they weren’t issues on the royalty statements themselves per se.